What’s your address? Twenty-seven Three Mile Harbor Hog Creek Road in East Hampton? Call us back tomorrow and let us know if it’s better.
Oh, a week? I can credit you for no paper for up to a week. No delivery yesterday? We’ll credit you for that day. Very cool.Īnd then you are talking to somebody. The New York Times puts you on hold to transfer you to “delivery.” The music they play is jazz – Gerry Mulligan, I think. It wasn’t there for two days, then a week, then a week and a half. But then, suddenly, in October 2021, it stopped. But it was usually just once or twice a week. Prior to this, she’d sometimes pick one up while shopping, at Damark’s Market Deli or the East Hampton IGA. It’s ready when you are to read where you left off. It rattles again when you turn the page to read the next article. You walk down your driveway every morning. She loves reading it the old-fashioned way, with the ink on the paper. Whatever pull the NYT has with its drivers, it's better than the Washington Post's pull.Two years ago this month, I bought my wife a physical subscription to The New York Times, the kind where they throw the paper onto your driveway. It hasn't failed to beat me to the porch in months now. After about a month of that, though, the Sunday paper started showing up before I got up. So I started just reporting the paper as late, and it still showed up eventually, only we didn't have to pay for it that week. That said: our Sunday NYT was pretty regularly two or more hours late, and I used to report it missing until I noticed that whenever I did that we'd end up with two copies (the redelivery and the missing one, which was just horribly late, not missing). We had canceled the Post not because the delivery was unreliable, though, but because the customer service after a missed delivery was so bad. Our delivery person does seem to be the person who failed to deliver the Washington Post with enough reliability to keep paying for it (one morning they delivered the Washington Post instead of the NYT, in fact). Posted by msbubbaclees at 10:29 AM on January 19, 2018Ĭommenters have already said most of what we've experienced here in DC. We gave up after awhile, then resubscribed a year or more later. Several years ago when we first started our NYT subscription, the delivery service wasn't good but the Times was good about crediting our account for missed papers. If you want to try out the NYT, you can subscribe and see how it goes. (I know because one former carrier gave us her cell phone number to text if we were missing a paper-she wanted to take care of it herself right away, rather than be fined.) So, they do have some incentive to get it right. I caught her one morning and showed her a better place.Ĭomplaining about service problems to the paper can work-carriers get dinged a significant amount when a missed delivery is reported. We had an issue where the carrier was putting the paper in the driveway, but the way our neighborhood is, it wasn't always the right driveway (houses are close together and it's easy to mix them up, esp in the morning dark). If it's just a matter of the carrier putting the paper in the wrong place, then talking with the carrier is your best bet for a fix (yes, this means looking out for them at 5am). Our particular carrier delivers the N&O, NYT, WSJ, USA Today, Herald Sun and others. I live in Carrboro, and the same carrier delivers the daily N&O and the Sunday NYT to us. Frequently they deliver for more than one paper, but there's no way to know for certain what the situation is where you are. Yes, the carriers are independent contractors. Posted by Miko at 8:13 AM on January 19, 2018 Here is some FAQ stuff about NYT home delivery. Currently, the person who delivers my Times and the one who deliver my local paper are married, but do different routes for different companies. It's not likely there's any kind of company that delivers all the papers locally, but it is possible that there are people who deliver more than one paper. I can't say whether it would be the same people that deliver your local paper. If you had a consistent delivery problem they would likely make an effort with you to get it solved. They seem to have higher standards for delivery performance than local papers or even the majors like the Boston Globe (which famously cut pay drastically for delivery people a couple years ago). If you have delivery problems, you can call the Times and they've been very responsive for me in the past - including requests like "please put the paper on the porch, not in the driveway," etc. I find my deliverers have always been excellent. The Times is delivered by people who privately contract with the company to do it.
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